Contact Us

Box Office
0115 989 5555 (Mon – Sat  9am – 8.30pm)
Tickets@TRCH.co.uk

Stage Door
0115 989 5500 (Mon – Thu  8am – 11pm, Fri & Sat  8am – Midnight)
Enquiry@TRCH.co.uk

If you would like to get in touch about your experience at our venues, please complete our feedback form and return it to Director@TRCH.co.uk We aim to respond within 7 days.

Feedback Form

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Ticket Requests for Charity Fundraising

If you are contacting us to apply for a donation of tickets for a fundraising event, in order for your request to be considered please note the following:

  • The event should have a confirmed date and be taking place within Nottinghamshire, in support of a registered charity or to raise funds for a cause/third sector organisation
  • Please state your registered charity number or supply a copy of a support letter from the charity if possible
  • Please send your request on letter headed paper from the organisation applying
  • We are unable to offer tickets for national campaigns (such as Children in Need, Red Nose Day, Sports Relief events) or businesses who are fundraising for a third party
  • Ticket donations are for one pair of tickets for a selected show and unable to be swapped
  • Due to the amount of requests we receive, we can only offer tickets to each fundraiser once annually
  • Ticket donations will need to be collected from the Stage Door

Requests should be sent to emma.connelly@nottinghamcity.gov.uk

From 7.30pm on Sun 19 Jan ticket booking and customer accounts will be temporarily unavailable on our website or Box Office due to essential maintenance. Our phone lines (0115 989 5555) and counter service will remain open for enquiries as usual.