Contact Us

Please note: due to increased customer enquiries at this time there may be a delay in how quickly we can respond to your feedback but rest assured we are working hard to respond to all communications as quickly as possible.

More Information About Venue Closure In Response to To Government Advice on Coronavirus

Box Office
0115 989 5555 (Mon – Sat  9am – 8.30pm)

Stage Door
0115 989 5500 (Mon – Thu  8am – 11pm, Fri & Sat  8am – Midnight)

General Enquiries
If you would like to get in touch about your experience at our venues, please complete our feedback form and return it to We aim to respond within 7 days.

Feedback Form


Ticket Requests for Charity Fundraising

*Please note: As of 16 March we are unable to process requests for tickets on behalf of charity fundraising until further notice.

If you are contacting us to apply for a donation of tickets for a fundraising event, in order for your request to be considered please note the following:

  • The event should have a confirmed date and be taking place within Nottinghamshire, in support of a registered charity or to raise funds for a cause/third sector organisation
  • Please state your registered charity number or supply a copy of a support letter from the charity if possible
  • Please send your request on letter headed paper where possible
  • Unfortunately we are unable to offer tickets for national campaigns (such as Children in Need, Red Nose Day, Sports Relief events)
  • Unfortunately we are unable to offer tickets to businesses who are fundraising for a third party
  • Ticket donations are for one pair of tickets for a selected show and unable to be swapped
  • Due to the amount of requests we receive, we can only consider requests/offer tickets to each fundraiser once annually
  • If your request is successful, event organisers will receive a letter containing details of the tickets and how the prize winner can claim them