Casual Ticket Sales Assistants

Contract Type: Casual
Working Hours: Monday to Sunday, between 9:30am to 8:15pm
Worker Type: Onsite Worker
Salary: £11.59 per hour
Location: Theatre Royal and Royal Concert Hall, Nottingham

We’ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role
The Ticket Sales Assistant role is an important role for Theatre Royal and Royal Concert Hall, Nottingham providing a high level of customer service as a front line staff member and ensure that a patron’s initial contact with the venue is a positive experience.  In the role you’ll be part of a team answering Box Office calls to process ticket sales and customer enquiries as well monitoring the Box Office email inbox. This is a great opportunity for anyone looking for a flexible role in a thriving arts and culture organisation.

About You
The ideal candidate will have:
Experience of working in sales environment both in person and by phone.
Knowledge of and experience in good customer service practices.
Sensitivity to a diverse range of patrons/visitors and evidence of responding to their different needs.
Willingness to work evenings and weekends as part of a regular working week.

You can find the job description for this post here

For informal enquiries please contact Dan Baxter, Director of Marketing and Communications, by email at

Closing Date: Sunday 14 July 2024