Casual Ticket Sales Assistant
Contract Type: Casual
Working Hours: Zero hours. Monday to Sunday, between 9:30am to 8:15pm
Salary: £12.65 per hour
Location: Theatre Royal and Royal Concert Hall, Nottingham, NG1 5ND
The Ticket Sales Assistant role is an important role, providing a high level of customer service as a front line staff member and ensure that a patron’s initial contact with the venue is a positive experience. In this role you’ll be part of a team answering Box Office calls to process ticket sales and customer enquiries as well monitoring the Box Office email inbox. This is a great opportunity for anyone looking for a flexible role in a thriving arts and culture organisation.
The ideal candidate will have:
- Experience of working in a sales environment, both in person and by phone.
- Knowledge of and experience in good customer service practices.
- Sensitivity to a diverse range of patrons and visitors and evidence of responding to their different needs.
- Willingness to work evenings and weekends as part of a regular working week.
You can find the job description for this post here
Closing Date: Wednesday 19 November 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Marketing Officer
Contract Type: Fixed term for 12 months
Working Hours: 25 hours per week, Monday to Friday
Worker Type: Hybrid
Salary: £24,572.34 (this is pro rata due to the part time nature)
Location: Theatre Royal & Royal Concert Hall, Nottingham, NG1 5ND
We’re looking for a dynamic and creative marketing professional. You will be responsible for undertaking allocated marketing campaigns for TRCH by writing, managing, developing, implementing and evaluating campaign plans. You will be required to maximise high levels of income along with developing new audiences from a diverse community throughout the City of Nottingham and beyond and to raise the profile of the venue.
The ideal candidate will have:
- Knowledge and experience of both an income and customer-focused approach to the marketing of shows and events undertaken in an entertainment venue.
- A thorough knowledge of marketing practices and experience of using all elements of the marketing mix, including above and below the line activity, PR, Communications, Database Marketing, Market Research, monitoring and evaluation.
- Experience in successfully implementing marketing activities to increase target markets and develop new audiences.
- Experience of working under pressure, prioritising projects and work to meet tight deadlines, and multi-tasking as appropriate.
- Experience in using digital and social media channels to promote and advertise shows and events.
- Experience of liaising with promoters and producers as well as dealing with press and media contacts.
You can find the job description for this post here
Closing Date: Sunday 23 November 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.